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FAQs

All the answers to your questions on NextBurb Concierge Service.

  • How And Why Are Nextburb’s Services Free?

    In a typical home transaction, the seller pays all the commissions.

    The seller decides on the amount and how that commission is split.

    When a client buys a home through Nextburb partner agent, they share part of the commission with us. 

    This allows us to offer a great service for FREE to our clients.

    Now, for your understanding, let’s take an example of how this plays out.

    1. Let’s say a seller hires his/her own seller’s agent
    2. The seller agrees to a commission which will be paid to the listing agent when the deal closes. 
    3. Now, this seller’s agent spreads the word in his/her network of buyer’s agents, and decides how to split the commission he/she receives with the buyer's agent. NextBurb’s partner agents are part of such buyer agent networks. 
    4. When a client buys a home through NextBurb, our partner agent shares part of the commission with Nextburb. This is how we monetize this business.


    You, the buyer, do not shell out a single penny for this service. 

    If you work directly with the seller’s agent won’t save you anything.

    In the absence of a buyer’s agent the full-commission of the transaction goes to the seller’s agent. 

    Given this, it is always advisable to have a buyer's agent to safeguard your interests.

  • When Is the Right Time For the Concierge Service?

    The Concierge Service is ideal for families with the following criteria:

    1. You are in a hurry, with no time for research, or have done some research and want to verify it. You need a trusted partner in your home buying journey.
    2. You have a fast approaching deadline for moving. Say you must move within the next 90-120 days.
    3. If you are keen to explore neighborhood options and get the fit right for your family - this decision is a big deal, after all.
    4. You want to avoid regrets of moving just because you get a good home deal.  What you don’t see are mismatched lifestyles or the right fit with the community
    5. Lastly, when you wish to avoid multiple moves when shifting to a new city.  With NextBurb, you relocate only once and go straight to your dream home.


    Unsure about moving, right now?

    Do check out our Resources to start your neighborhood research on the right note.

  • How Is Nextburb Different From A Typical Real Estate Firm?

    To begin with, we work only with buyers.

    Unlike real estate agents, we do not have any specific sales targets or any home inventory to push. 

    1. Our priority is to help you find a neighborhood you’ll love, one that fits your interests and profile the best.
    2. We have Advisors who recommend neighborhoods to you based on your unique preferences. 
    3. We will then connect you with experienced agents, vetted by NextBurb, in the chosen neighborhoods.
    4. The agents will arrange tours and share rich insights and stories about the locality. Plus show you the homes for sale. 
    5. You then determine the right fit before you make any decision to buy your new home. No pressure.
  • What if I already know the neighborhood to move to?

    Most people have a good idea on where they want to move. That is fine.

    You will still find Next Burb’s services useful for 2 reasons. 

    1. We will verify your assumptions and see if there might be an even better match for you.
    2. We will match you with the right agent (including parts from earlier about the agent match).
  • Do You Have Your Own Real Estate Agents?

    No. We don’t have our own real estate agents. 

    However, we have sifted through thousands of agents and cherry-picked the ones that we believe would be helpful for young families like yours. These are not your typical agents who are biased, pushy, and intent on just selling homes at any cost.

    Most of our agents have 10+ years of experience. 

    Agents on our Network are also local experts who will answer your questions, share insights on the neighborhood, and show you the homes for sale. All without hustling you.

  • What If I Already Have My Own Agent?

    We have sifted through hundreds of agents and partnered with just a few.

    These agents are experienced as well as experts in their neighborhood. 

    They step into the picture after you select the neighborhood, not before.

    These agents are trained to give you an experience that you wouldn’t get elsewhere. 

    If you are happy with your agent, please work directly with them. 

    If you are not satisfied with the neighborhoods your agent covers or their service, please do contact us.

    We would be happy to match you to the right neighborhood and an agent right to that neighborhood.

  • What If I Don’t Like The Local Agent Assigned To Me?

    Some families don’t get along with the agent. We understand and respect that.

    We take your feedback seriously and are happy to change the agent at your request.

    We are committed to finding you a great match for your home buying journey.

    We will re-match you to another agent that best suits your personality. 

    We believe that having the right agent is important to make your home search more stress-free and fruitful. 

    Please do not hesitate to contact us for a re-match.

  • What If I Don’t Like The Neighborhood I Have Shortlisted?

    After a first-hand look at the neighborhood, you may want to review your shortlist of neighborhoods.

    Neighborhood searches can get iterative sometimes. We respect that.

    We’re always happy to receive your feedback and re-adjust our search for you until you find the right neighborhood. Promise.

    This process will help us give you better recommendations..  

    Feel free to contact our Expert Advisor to identify and shortlist new neighborhoods. 

    We are committed to finding your neighborhood and your new home.

 

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